Saint Albans' Trusted Auto Body Shop

O'Grady's Collision Repair is located at 423 South Main Street in Saint Albans, VT. We serve the entire Franklin County area including Swanton, Fairfax, Fairfield, Milton, Alburgh, Enosburg Falls, Richford, and even Burlington and the surrounding communities. If you need your vehicle brought in, we also offer towing services.

Yes, we offer free estimates on all auto body repair work. Call us at (802) 782-5373 or stop by the shop. We'll assess the damage, explain what needs to be done, and provide a detailed written estimate — no obligation and no pressure.

We're a full-service collision repair shop. Our services include collision repair, dent repair and removal, bumper repair, auto paint refinishing, custom paint and pinstriping, scratch and chip repair, glass replacement, and towing. From minor dings to major collision damage, we do it all — all makes and models, foreign and domestic.

Yes, we can help arrange a rental car while your vehicle is in the shop. In many cases, your insurance policy includes rental car coverage, so the cost is partially or fully covered. If you're paying out of pocket, we work with local rental providers to get you a fair rate. Just let us know when you drop off your vehicle and we'll take care of the rest.

Yes, we work with all major insurance carriers. Whether you have GEICO, State Farm, Progressive, Allstate, or any other provider, we handle the insurance collision repair claims process directly so you don't have to. We communicate with your adjuster, submit the paperwork, and keep things moving so your repair stays on track.

In most cases, your insurance company covers the cost of the repair. If the damage was caused by another driver, their insurance pays. For incidents where you're at fault, your collision coverage kicks in and you only pay your deductible. If you don't have insurance or prefer not to file a claim, we're happy to work with you directly and can provide a free estimate upfront so there are no surprises.

First, you bring your vehicle in for a free assessment at our body shop. We inspect the damage and put together a detailed repair plan. If you're going through insurance, we send the estimate to your provider for approval before any work begins. For out-of-pocket repairs, we can usually get started right away once you approve the quote. After the repair is complete, we do a final quality check and walk you through everything before you drive off.

It depends on the extent of the damage. Minor dents and scratches can often be fixed in a few hours to a day. Bumper repair or panel work typically takes 2 to 5 days. More extensive collision repair that involves structural work or waiting on parts can take 1 to 3 weeks. We'll give you a clear time estimate after the initial assessment and keep you updated throughout the process.

No. You have the legal right to choose any licensed auto body shop you want, regardless of what your insurance company suggests. Your insurer may recommend preferred shops, but they cannot require you to use one. Choosing your own body shop means you pick a team you trust to do the job right, and your claim will be handled the same way either way.

First, make sure everyone is safe and call 911 if there are injuries. Exchange insurance and contact information with the other driver, and take photos of the damage and the scene. File a police report if needed, then contact your insurance company to start a claim. Once that's taken care of, bring your vehicle to our collision repair shop or give us a call at (802) 782-5373 — we'll handle the rest, from the initial assessment to working with your insurance on the repair.

DRP stands for Direct Repair Program — an agreement where an auto body shop follows an insurance company's pricing and repair guidelines in exchange for referrals. The trade-off is that DRP shops may prioritize keeping costs low for the insurer over doing what's best for your vehicle. As an independent collision repair shop, we answer to you, not an insurance company, and we always use the parts and repair methods that are right for your vehicle.

A car garage, or mechanic shop, handles what's under the hood: engine repairs, oil changes, brake work, and other mechanical services. An auto body shop like O'Grady's specializes in the exterior and structure of your vehicle: collision repair, dent repair, auto paint refinishing, bumper repair, and frame work. If your car was in an accident and has visible damage to panels, bumpers, or the frame, you need a body shop.